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How sick leave works (and when it’s paid)

Learn the rules, tracking process, and payslip impact for employee sick days.

🤒 What is sick leave?

Sick leave is paid time off that your domestic worker can take when they are ill or injured. South African labour law gives employees a fixed amount of paid sick leave over a 3-year cycle, not per year.


📅 How much sick leave is allowed?

The amount depends on how often your employee works:

Work Schedule Sick Leave Entitlement (per 3 years)
6 days/week 36 days
5 days/week 30 days
4 days/week 24 days
3 days/week 18 days
2 days/week 12 days
1 day/week 6 days
 

💡 That’s equal to the number of days they work in 6 weeks, over a 3-year period.


🕐 What about new employees?

During the first 6 months of employment, sick leave is limited to:

1 day paid sick leave for every 26 days worked

After the 6-month mark, the full 3-year cycle applies.


🧮 How AskMandla tracks sick leave

When your employee is absent, you'll send us a message and we’ll ask:

  • Was the absence authorised?

  • Was a sick note provided?

  • Did you check in with the employee?

Based on your answers, we’ll:

  • Deduct from the available sick leave balance (if paid)

  • Mark the day as paid or unpaid

  • Reflect it clearly on the employee’s payslip

📲 All of this is managed through WhatsApp using this form.


📄 When is a medical certificate required?

A sick note is required if:

  • The employee is off for more than 2 consecutive days

  • The employee is off more than twice in 8 weeks

If a valid sick note is not provided, the day may be marked as unauthorised absence (unpaid).


🧾 How it shows on the payslip

Sick days are itemised on the payslip:

  • Paid sick leave used

  • Remaining sick leave balance

  • Unpaid days (if no entitlement or no note)

This keeps everything clear for both employer and employee.


🛑 What if the employee runs out of sick leave?

If all paid sick leave is used:

  • Additional sick days are treated as unpaid leave
  • Annual leave can be used in lieu of sick leave
  • “No work, no pay” will apply
  • This is also reflected on the payslip


Summary: Your responsibilities as an employer

As an AskMandla employer, you:

  • Track absences via WhatsApp using the leave form

  • Approve or reject paid sick leave

  • Encourage employees to provide sick notes

  • Stay compliant with labour laws without stress

We handle the rest: record-keeping, calculations, and payslips.