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How billing works: salary + subscription + fees

One monthly payment. No confusion. No hidden costs.

💳 What does the employer pay?

Each month, AskMandla sends you a single invoice that includes:

  1. Your employee’s full salary (as agreed in the contract)

  2. UIF and other deductions (if applicable)

  3. AskMandla’s monthly subscription fee

  4. Any card or payment gateway fees (only if you choose to pay by card)

📅 When do I pay?

You’ll receive your monthly invoice near the start of the month, before payday.

You’ll then make one easy payment:

  • By EFT (no extra fees)

  • Or by card (gateway fees apply)

We’ll confirm once payment is received.

🏦 What does AskMandla do with the payment?

We take care of everything for you:

  1. We pay your employee on your behalf via EFT

  2. We send them their payslip on WhatsApp

  3. We handle all leave, attendance, and deduction tracking

  4. We file UIF (if you’ve asked us to do so)

  5. We store all your records for easy access

📄 One invoice. One payment. All sorted.

💡 What’s included in the subscription fee?

Our monthly service fee covers:

  • Generating and storing your employment contract

  • Tracking leave, sick days, and overtime

  • Creating payslips and recording payments

  • Sending notifications and reminders via WhatsApp

  • Providing labour law compliance support

  • Helping with UIF registration and monthly submissions

💬 Think of it like having an HR manager but for a fraction of the cost.

💰 Example: Monthly Billing Breakdown

Let’s say your domestic worker earns R3,500/month.

Item Amount
Employee salary R3,500
Employer UIF (1%) R35
AskMandla subscription R49
Total Invoice (EFT) R3,584
Card Payment (optional) 2% - 3.5% gateway fee (depending on card used)
 

📌 You only pay once. We take care of everything else.

🔐 Is payment secure?

Yes. We work with trusted payment partners who are registered with the Payments Association of South Africa (PASA) and use encrypted payment gateways. EFT is always an option if you prefer.

🚫 What happens if I don’t pay?

If payment isn’t received:

  • Your employee won’t receive their salary

  • Their payslip and UIF will not be processed

  • Your AskMandla subscription may be paused

We’ll always send reminders but your payment must reflect per the due date of the invoice.

📲 Where do I get my invoice?

We send it to you via WhatsApp and Email. You can also request a copy at any time.